Hertzsurvey offers renters a chance to earn a discount on their next rental by completing a short questionnaire. After you finish the online or mail‑in survey you receive a promotional code that can be entered at the booking stage. The code provides a fixed dollar amount off the rental rate or a percentage discount, is single‑use, and normally expires 90 days from the issue date. To take part you need a valid Hertz receipt with the 9‑digit record number, the invitation card with the 5‑or 7‑digit access code, and internet access or a way to mail the form.
The survey takes only a few minutes. Open www.hertzsurvey.com, choose “Take the Survey,” enter the record number and access code, select the rental purpose, answer the multiple‑choice questions truthfully, and submit. A confirmation screen then displays the promotional code; you can write down, screenshot , or copy to a note. When you book again, log in to your Hertz account, paste the code into the promo‑code field, and complete payment. The discount applies to most vehicle categories, though premium or specialty cars may have separate terms listed on the code description.
Want a discount on your next rental? Complete the Hertz Customer Satisfaction Survey.
The survey lets Hertz hear directly from renters about their experiences. By answering a few questions you can help improve service and receive a promotional code for future rentals.
Overview of the Hertz Survey Discount
The discount is given after you finish an online or mail‑in questionnaire about your recent rental. appears as a promotional code you can apply when you book again.
To claim the reward you need a valid receipt, the survey invitation and access to the internet or a postal service.
What Is Hertz?
Hertz is a global car‑rental company that serves travelers in more than 150 countries. started over a century ago and now operates thousands of locations worldwide.
Founded by Walter L. Jacobs in 1918, the company began as a small Chicago operation and grew into a publicly traded brand. Today Hertz Global Holdings Inc. oversees the brand, with corporate offices in New Jersey, United States. The fleet includes economy cars, luxury models, trucks, and specialty vehicles such as electric cars.
Company History
- 1918 – First rental office opened in Chicago.
- 1953 – Introduced the first nationwide reservation system.
- 1972 – Expanded internationally to Europe and South America.
- 1990s – Added online booking and loyalty programs.
- 2020 – Launched a range of fully electric vehicles.
Global Presence
Hertz has company‑run locations in 18 countries and franchise partners in the remaining markets. Major hubs include airports, downtown centers, and rail stations. The brand’s official site (www.hertz.com) provides tools for locating nearby services, checking office address details, and scheduling appointments.
How to Access the Hertz Survey
You can fill out the questionnaire on the official survey website or mail a paper form. Both options require the survey invitation that comes with your rental receipt.
The online method is faster, the mail‑in method is useful if you prefer a physical copy.
Online Submission
Visit the survey page by typing the URL www.hertzsurvey.com into your browser. The site is secure and asks for the 9‑digit record number printed on the receipt and a short access code found on the invitation.
Mail‑In Option
Write your name, phone number, and mailing address on a 3‑by‑5‑inch card. Send the card to the address listed in the official sweepstakes rules, which can be found on the survey site’s FAQ section.
Eligibility and Survey Requirements
Only renters who have completed a Hertz transaction can take the survey. The questionnaire is open to adults who meet a few basic conditions.
If you meet the criteria, you will be able to submit feedback and receive a discount code.
- Valid Hertz rental receipt with a 9‑digit record number.
- Access to a device with internet connectivity (smartphone, tablet, computer) for online entry.
- Age 18 years or older.
- A survey invitation that contains the required access code.
Survey Process Step‑by‑Step
The survey takes only a few minutes if you follow each instruction carefully. Below is the full workflow from start to finish.
- Open a web browser and go to www.hertzsurvey.com.
- Select the option that says “Take the Survey.”
- Enter the 9‑digit record number located on your rental receipt.
- Type the 5‑ or 7‑digit access code from the invitation card.
- Choose the purpose of your rental (business, leisure, airport pickup, etc.).
- Read each question and answer truthfully; most questions are multiple‑choice.
- Submit the survey and wait for the confirmation screen that displays your promotional code.
Reward Details
After successful completion, Hertz shows a promotional code that can be entered during the next reservation. The code provides a fixed dollar amount off the rental rate or a percentage discount.
Codes are single‑use and expire after a set period, usually 90 days from the issue date. To apply the code, log in to your account on the official Hertz reservation portal and paste the code into the “promo code” field before finalizing payment.
How Hertz Uses Your Feedback
Customer responses help the company spot strengths and areas that need improvement. Data is aggregated and analyzed by the corporate quality‑assurance team.
Typical actions based on survey results include training staff on identified service gaps, adjusting vehicle maintenance schedules, and updating the online booking interface for better usability. Feedback informs regional managers about local issues such as sign‑age clarity at airport kiosks.
Tips for Giving Useful Feedback
Clear, specific answers produce the most helpful for Hertz. Follow these suggestions to make your comments count.
- Quote exact dates, times, and location names when describing an experience.
- Focus on observable facts rather than personal feelings only.
- If a staff member helped you, mention their name and what they did.
- Provide one example per question to keep responses concise.
- Check spelling before submitting; ensures the survey system reads your answers correctly.
Nearby Hertz Services and Office Addresses
Knowing the nearest Hertz office helps you plan future rentals and returns. Below is a sample list of major airport locations in the United States.
Each office offers on‑site pickup, drop‑off, and customer‑service desks. Hours of operation are typically from 6 AM to midnight, but you should call ahead to confirm.
Frequently Asked Questions
Below are common questions renters have about the Hertz Survey and the promotional code.
How long does take to receive the promotional code after completing the survey?
The code appears immediately on the confirmation screen once you submit all answers. You can write down, take a screenshot, or copy to a note on your phone. If you close the browser before noting the code, you can revisit the site within 24 hours and retrieve by entering your receipt number again.
Can I use the promotional code for any type of vehicle?
In most cases the discount applies to the standard rate for any vehicle category, but there are exceptions. Premium or specialty cars such as convertibles, high‑end luxury models, and fully electric vehicles may have separate terms. The code description on the confirmation screen will list any restrictions, and the official Hertz reservation system will warn you if the code cannot be applied to the selected vehicle.
What should I do if my receipt number is missing or unreadable?
If the receipt number cannot be read, contact the Hertz location where you rented the car. Provide the date of rental, the vehicle’s license plate, and your driver’s license number. The staff can look up the transaction in their system and give you the correct 9‑digit record number. Once you have , you can proceed with the survey as usual.
Is there a limit to how many times I can take the survey?
The survey invitation is tied to a single rental transaction, so each receipt can only be used once. If you rent from Hertz multiple times, each rental will generate a new invitation and a new opportunity to earn a discount. Attempting to reuse an old code will result in an error message on the reservation page.
Can I combine the promotional code with other Hertz offers?
the discount can be stacked with other standard promotions, such as weekend specials or early‑bird rates. , the system may block stacking if the total discount exceeds a certain percentage of the rental price. The confirmation message will tell you whether the code was successfully applied along with any other offers you selected.
What happens if I submit the survey but do not see a code?
First, check that you entered the correct record number and access code. If those are correct, the system may have experienced a temporary glitch. Try refreshing the page or submitting the survey again using the same receipt details. If the issue persists, call the Hertz customer‑service line listed on your receipt; they can verify your participation and issue the code manually.